Good Guy Garage Technician David Butler did a wonderful install of a new garage door opener after explaining the issue we were having. It was old and needed to go. Love the new door opener. David also taught me how to maintain the new wheels in the track and the existing spring. Efficient install and affordable options.
My garage door motor wouldn't lift the door & needed same day service. I called the office of Good Guys Garage Door and appointment was set & assured the technicians had everything possible on their truck to resolve my issue.Within minutes of that call, I received appointment confirmation in text and email with technician's photo and update tracking tool of technicians travel location. Chris Dollar (Technician) arrived on time, immediately diagnosed and resolved the problem.Service complete and was in shock to hear my garage door open as it's "whisper quite". I mean it's quieter than running a can opener!!!!Highly recommend GOOD GUYS Garage Door Service. Cudos to office personnel and technicians being efficient, accommodating, same day service, very professional, polite, clean and thorough
Good Guys came out the same day! Realigned my door, new spring and rollers too. Super nice guy. Respectful and polite. Did the work at a reduced cost for a new customer too.Very happy. Would recommend to everyone!
I would highly recommend Good Guys for garage door repair. I was able to get an appointment quickly, the service technician was friendly, efficient and explained the problem and the repair. The price was reasonable and I had an overall fantastic experience compared to past garage door repair companies I have worked with. Great company and I highly recommend!
My garage door motor wouldn't lift the door & needed same day service. I called the office of Good Guys Garage Door and appointment was set & assured the...
The Good Guys (Chris and Lucas), were timely, professional and thorough. We needed to replace an outdated garage door opener, and Chris provided several options. The installation and finished product were just as promised. I thought the value for the product and installation was fair and reasonable. We are very happy.If one is looking for service or new installation, call on the Good Guys!
Cable broke on our garage door yesterday. Called the Good Guys Garage Doors for appointment. David Butler was here within two hours and made the repair. Did a great job, highly recommend!
Requested a quote on a Thursday, David came out on Friday, gave me a quote, found the part and completed the work quick and efficient and right before Hilary! Would definitely refer Triple G Doors to anyone.Thanks David!
Very professional. They sent a text with a picture and tracking that let you know exactly when they were coming. Chris was very professional. He took a look at our garage . Let me know all the things that we needed maintance on . He gave me all the different pricing . Fast , efficient and friendly. I would recommend to friends and family . If you haven't had your garage checked i would highly recommend.
Responded in a timely manner and our gargantuan door was repaired within 24 hours. Technician was amazing and explained in detail what needed to be repaired to keep our door working for years to come.
Had these guys swap out my top panel out for glass and did a fantastic job. Most places said they would not, or could not do it. I'm top of that, they made some adjustments to the opener and rails and the door is whisper quiet. It's not something I even asked for. Highly recommend for quality work and great service.
Excellent service all around! From scheduling to servicing my garage door. I was kept up to date when the tech was going to arrive. Robert was great! Friendly, and knowledgeable. Took the time to answer all my questions. I highly recommend Good Guys Garage Doors. I will use them again in the future.
Very accommodating with times that were available and worked with our schedule. Our technician David took the time to answer all our questions and offered...
Their representative returned our call very promptly. The technician arrived on-time, was well-trained and equipped to do the necessary work. No chasing missing parts and burning time. Our garage door opener is much improved and compliant with current residential code as a result. If yours is original equipment or installed before 1990, expect the possibility it must be replaced with compliant equipment.
This is the second time we have used Good Guys Garage Doors. Lucas did a great job with noticing issues with our garage that we didn't see. Now it works beautifully and its SO quiet!
Good job changing out the broken spring for my garage door. The company went above and beyond to honor the price quoted during the initial phone call. The installation technician was knowledgeable and courteous.. I recommend to use them for your garage doors need.
Great serviceFast and punctual.Same day service with a very helpful garage door engineer.Friendly and polite!! Will use these guys for sure for all my Garage door needs
Great and honest service. Good Guys saved us thousands by recommending a repair vs an over-kill replacement other providers quoted. Much better fit. Go with them if you can!
The garage door was shorting out and opening on it's own. They found the problem, fixed it, serviced the unit and the door, all on one visit and for a great price. I will use them again in the future.
They were prompt, efficient and did an outstanding job in fixing issues with our garage door and installing our new garage door opener. We also got a very good deal in terms of price.
Chris is awesome and honest. He had came to do maintenance on our garage door about 4 yrs ago. We called him to come back because we were really happy with...
My garage door broke this morning when I was trying to leave for an appointment it looked like the cable had broke. Good guys were able to come over in a...
Lucas did an outstanding job replacing my broken garage door spring. He is very efficient and even taught me how to adjust the motor chain tension.I...
I have used these guy's when I was in an emergency situation and they have not let me down. Always showed up when they promised. They are very friendly from...
Called for a broken spring and Chris was out to the house the same day and did repair quickly and efficiently...he also gave me a choice of different...
Excellent service, fast and polite. Megan was an exceptional help who went above and beyond most companies would to help me with the warranty the previous...
Order was made for a custom garage door. We waited for it to be custom built. Lucas took the order and installed it. What a nice guy who loves his job. Install took many hours and he did a great job. He loves what he is doing which is a great asset. Install was complete and done with utmost care. I would recommend this company and this installer for a job well done.
Outstanding! Thank you Chris for your professionalism, great communication and efficient work! You succeed because you apply passion to your work. I cherish...
Good guys provided me with excellent service. I called at noon, and the technician was on site by 4:30 PM. He installed a new garage door opener. His...
Our garage door opener was getting old so it finally caught up. Lucas was very nice and sweet. He Installed the garage door opener accurately and provided...
Chris has serviced my garage door and opener multiple times. He communicates very clearly and is friendly and engaging. He didn't waste any time taking...
Chris arrived within the window of time told to us. He explained what needed to be replaced/repaired. He was efficient, professional, and personable....
The spring broke on our garage door, so I called my Sears Home Warrenty company, but springs are not covered. I had a Good Guys business card from the...
Well-informed and well-performing service person did a very good job servicing our garage door. Lucas was also very informative about our particular opener...
Amazing service all around service.! Professional, friendly and efficient. Chris was informative and absolutely no pressure. Super informative on garage...
Chris arrived on time and did an excellent job of explaining my options. Despite another company saying we needed to replace the door with an estimate of...
I was so pleased with the customer service, from the initial call to the quick response to getting a technician to my location. Our technician Chris Dollar...
I was thoroughly impressed with the exceptional service provided by this company and their technician, Chris. Throughout my interaction with them, I was met...
We were having issues with our garage and when I called I was able to get an appointment next day. Megan tried to help me with trouble shooting it, but it...
I cannot recommend Good Guys Garage Doors enough! Their customer service is fantastic - I left a voicemail during off hours (early in the morning before the...
Our garage door stopped working and wouldn't close as I was ready to head out for a busy afternoon of errands. Everything came to a halt. My husband found...
This is the second time Good Guys has provided excellent service on my garage doors. They responded quickly and arrived at the time promised. I was advised...
I needed to replace the garage door opener and contacted the Good Guys Garage Doors. Austin came and installed it. Austin was very friendly and did an...
My garage door cable broke on Monday afternoon. I called Good Guys and they were able to come out the next day at noon. Lucas was knowledgeable and very...
What a fantastic company to work with!! We needed a new garage door and they came right away to discuss new doors, had very competitive pricing because I...
Chris saved the day for me. After a terrible experience the day before with another company , he swooped in to remediate the issues. He corrected issues and...
Fantastic service. Had a catastrophic garage door failure, couldn't get the cars out, and Lucas had it expertly repaired within a couple of hours of my...
Excellent courteous fast service highly recommend. Austin is a great technician in the OC area , professional, punctual and great job well done replacing a...
One of our rollers came off the hinge, hubby insisted on fixing it but I wanted it done right away. I called in the morning and Chris was at my house within...
When our garage door failed Chris of The Good Guys came by and assessed the problem and gave us a fair quote. Parts were ordered and he returned in two days...
I have used Good Guys twice this year for my car garage door opener installations. My experience has been excellent! I spent more than I expected to because...
We needed our garage door opener replaced along with replacing the main spring and cables on the door. Lucas was truly and expert and very personable and...
I hate shopping around to compare prices. i always say a little prayer and go with what feels right. I came across this family owned company and it is what...
On my way to work, my son calls and says that the garage door just drops and wouldn't open.I turn around and call The Good Guys Garage Door. Chris and...
It was so very hot today. The poor guys were replacing the old wooden spring loaded door at the back of the garage with a new metal segmented door. I had...
If you ever need your garage door repaired you don't have to look any further because the team at Good Guys Garage Door are the first choice! They are...
My spring snapped unexpectedly. Called Good Guys and Marcus came out same day! Tuned up a couple other minor items while he was there. In and out in about...
Marcus, the technician, came out to service our garage door. The fix was a simple one, so to make sure that we received the full value of the "housecall"...
I have used good guys garage doors for several years now, for basic maintenance/tune ups on my garage door. Today I called them for assistance and Chris...
Excellent company and technician. Last July('21), during annual maintenance work, Marcus (technician) recommended a couple improvements. I couldn't have...
Reached out via Yelp. They responded very quickly and did a same day appointment. Chris came out with a new spring and repaired my door quickly. He also...
Marcus was great. we are over 70+ and easily taken advantage of. We did not feel this with Marcus at all. We got what we paid for and will use him again for...
Called at 10 and since someone else cancelled they were at the house around 11. Gave me 3 options (good, better, best) to solve my issue. I picked what I...
Thought I might be looking at replacement. Chris figured it out. Fixed the door. Installed new springs. Got the lights on the opener working again and made sure both car remotes worked. Had a great time with him. Five Stars. Happy to recomend The Good Guys
I would give 10 stars if I could. I called Good Guys Garage Doors on the evening when the garage door got stuck on the roof of my SUV. The lady on the phone...
All around great, they offer great prices and quality service. They responded to my voicemail almost immediately and sent a technician out within the hour. Brendyn did an great job repairing my broken spring. He was very knowledgeable and happy to explain and answer all of my questions.
Needed my torsion springs replaced same day and Chris came out and fixed the problem within a few hours. He checked to make sure my garahe was good before...
We had a very noisy opener when we moved into our new home. Chris explained the problem and offered a couple "temporary fix" options, but recommended a new...
Good guys did a great job repairing my broken spring and overall tune up of my garage door in general. I called to inquire and they sent a repairman named Marcus the same day. Marcus is a courteous, efficient and knowledgeable technician. He completed the job in under 2 hours. The cost starts at $600.
Great service immediately when i called. Assessed the problem, gave me a price and i said yes. Needed a new motor, rollers, etc. Parts were ordered (an unusual motor) and installed in two days. Very professional, communicated above average. They will remind me in a year for maintenance. A+ in my opinion
I loved that they offered to come out and do a diagnosis w no charge.Rick who services 92620 was incredible with a ton of knowledge and honesty. He didn’t try to force a pressured sale. Of course they will ask you when your last tune up was once they come. Everyone should be routinely tuning up their garage. I was within a year of one, but that didnt phase or pressure Rick. He kept being respectful and gave advise for upcoming needs. They trained their ppl very well w incredible customer service as a pillar.
Spring on garage door broke with car inside. Called Good Guys and they responded immediately. Kevin came out and took good care of everything. He was so knowledgeable. We discovered the opener then needed replaced also. He came back next day to install it. Prompt and excellent service. I would highly recommend this company and Kevin to take care of all your garage door needs.
I had Chris come out to see why my garage door would not open. He showed up in a timely manor. Very processional and he explained all my options and prices....
My experience with your company was very positive and the technician, Chase, was very professional, knowledgeable, and honest when performing this repair. I will always keep your company in mind for myself and my friends whenever I need any garage door services. Your company's name fits your company perfectly!!! Definitely 5 stars!!!
My experience with Good Guys was amazing! By far, the best customer service in a long time! Megan and Tatiana were very helpful on the phone however I really chose Good Guys because of Chase, he was outstanding, honest and hardworking. The only Fix-It advice I could give would be on the estimate set up they use. Chase gave me an estimate while he was here based off of my Needs & Wants which was very helpful however then I got a new email with new estimates where things were moved around and not set to my needs. I did have to call back and get an exact estimate for what I wanted. I suggest leaving the estimates that were provided at the initial meet for the customer to utilize, when they come behind and change it it makes you feel like you're not being heard. Again, I absolutely love the customer service I was provided and we'll definitely be referring family to Good Guys!
iv had Chris Dollar out many times to Maintenance my garage door dosen't try to upset very fare and professional great workmanship, I just had him out to my home because my remotes for house and car wasn't working I had a very old garage door opener he Diagnosed it gave me a couple options and I chose to put in new opener price was right Chris put it in quickly explained everything now I have this high tech opener very quiet I love I can even open my garage door from anywhere from my smart phone plus get a alert if it open and can be connected to other security options.
So if you need the best garage door guy in the business give Good guys garage doors a call and sak for Chris you will be very satisfied
Chris was absolutely the best! He was knowledgeable, professional but most of all, understanding and worked with us and our problem. Thank you, Chris, and Good Guys Garage Door Repair.
I have used Good Guys since 2017 and the tecnician each time was Marcus who is so knowledgeable and explains everything so I can understand. Nicest guy and so understanding when I ask questions. This is a 5 star company.
Kevin was very professional. He took the time to diagnose the problem. He was very knowledgeable, courteous and friendly. He made sure everything was done up to spec and beyond. Thanks Kevin 😃
They always give you a window when they will arrive, and then let you know 15 min. or so ahead of time. This also includes a picture of the technician. Kevin was on time, gave us an estimate, and fixed the problem.
They were prompt for the appointment (they even were available to come a little earlier if we wanted.) They addressed our concern about suspicious noises when the garage door was opened, tightened up everything, eliminated the noises, and explained everything clearly. I was happy to have the peace of mind that a 300 or 400 pound garage door was not going to crash.