Scott was very friendly and knowledgable. It was a pleasure to meet him.

only mishap was the arrival time, there was a breakdown in communication on ears part.

Loved the notification that the technician was on his way. Chris was professional and friendly. He let me know what was needed to improve the life of my garage door ...no pressure, but I followed his recommendation.

Marcus Keenom was our technician, and he did an exceptional job. He was on-time, professional, informative and a hard worker. I would highly recommend Marcus for anyone looking to have their garage doors evaluated and repaired by him. Regards, George Rojas

Marcus was polite, professional, entirely competent, and we were extremely pleased with his service.

Thanks Adam

The guys were great and very knowledgeable. I did not receive an invoice. I was told I was to get one in my email but I haven't received it. Please send one to me. Thanks

We did not receive a call on the prior day to tell us when the installer would be here. Otherwise everything was great.

The Technician performed the service professionally and completely. In his answers to questions I learned a lot about our garage door to help maintain it for the future. Chris is a very good representative for Sears and would be happy to recommend Chris and Sears for their high quality of service.

I'm very happy with the results of the Sears garage door service, thank you very much!

Outstanding young man. He was professional, courteous, and right on time. Our garage doors are running much smoother now. All our questions were answered. We could not have had a better technician to help us.

Very nice guy knowledgeable courteous extremely efficient and all in all I would recommend and want this technician again should I need one.

The tech was friendly, performance was very professional. Overall I would be happy to have him back for any future service on the garage door that I might need.

Good job

Great professional service. Thank you.

The process was a little confusing to me, due to unfamiliarity with garage door purchases. But I am highly satisfied with the outcome, and I found the technician to be straightforward and highly competent.

Chris was very professional, quick, and thorough.

I would rather have a paper invoice so the technician can write everything he did on it; the notes were brief as done on a tablet and they didn't indicate everything Chris the technician did to my door.

Great job. I highly recommend them.

The Technician Chris was terrific

Working with Adam and Debbie has been helpful. It is nice to have someone honest, knowledgeable and professional to call.

Technician was pleasant and did a phenomial job! This guy needs to be promoted! Thank you!

Thank you to Ashley for getting me an early AM appointment. Adam says that the issues may have been the sensor. So I have to wait to see if I have any more issues. He says there were no other causes. Thank you.

He is helpful and knowledgeable

Adam was professional and informative.

Very professional trusting service technicians.

Very professional and courteous

Very satisfied; so, please let me know soon about the installation date...(the sooner the better).

Very prompt and professional

No; service representative was cordial and very well qualified to make the necessary repairs

No; service representative was cordial and very well qualified.

Sam was real nice and did a great job.

Repairman was extremely knowledgeable ball bearings

the only thing was i was charged $ 95.00 for a door lowering kit that the installer said that i didnt need maybe i can get a refund for that kit

I was extremely satisfied with the technician. He called 30 minutes before arrival and installed the garage to my full satisfaction. Overall, he performed the job like a PRO!

He was at my home just for an Estimate. He was very informative and a wonderful representative of your company.

Sam did a great Job. He finished the repairs within 15-20 of arrival time

Sam was quick and efficient and explained all the issues with the garage

The tech was very knowledgeable and professional, I would recommend Sears to others. Thanks

We was really pleased with our service, we highly recomened this person for service for all customers.

Nothing to improve on. Chris was very professional, explained everything and did a thorough job. I could not have asked for better service.

A very helpful and very nice person

He was very professional. I hope my garage door will arrive as promised.

Sam, the Sears technician, was super -- very professional, pleasant, capable, and pretty quick too! Our thanks to Sam. -- JF Sorensen

Dude was awesome! Brian? Sorry I forget his name, but he was an expert and went above and beyond, very nice. And fast!

nice job!

I like the way this is already filled out in advance,lol

Your technician, CHRIS, was very thorough, knowledgeable, accurate, well mannered and overall a top representative for your company. I felt lucking to have had him. Thank you.

Chris was friendly and efficient. He finished the work as quoted. Very professional and exceeded my expectation. Thanks.

Great price, service, and quality. Would for sure use them again.

Thank you for the discount!

Your salesman did an outstanding job!

Great service. Friendly and professional.

Chris Dollar was very knowledgeable and improved the entire garage door system. A+

Does not open all the time

Proper communication in getting appoint set up properly.

He was very professional, completed the work fast, pleasant and explaine everything very well. I am very satisfied with the service I receied and I will ask for Sam the next time I need work done on our garage door openers.

Tyler made great recommendations and completed the project just as he promised. Can't ask for more than that.

I was very happy to get help so soon and was very satisfied with the work and the results.

A great office staff, very friendly. Tech was also professional and did a nice job.

Tyler was very professional, and knowledgable... Great customer service! He knew the product VERY well...

I appreciate the wonderful customer service and the positive energy from the staff. The staff is very approachable and I left the store with a positive experience.

Thanks

Fast and courteous service. Thanks.

I was extremely satisfied with the service I received this time around and I would like you to always send me that same technician (Sam).

Chris Dollar was great

Chris Dollar is a real professional. We showed his work to the neighbors who are mechanically inclined and they were impressed by the great job he did. He is fast and efficient as well.

The process was so convenient and easy - the technician was a true gentleman and couldn't have been more helpful - Keep up the great service and work!

Loved the fact they said between 4;00 AND 6:00 and they were here a little after 4:00, most services show up more towards 6:00. Very nice techs...friendly and quick!

Very nice man! He knows his job. Can I keep him?

Not a thing

Getting the tech out the same day was awesome. You asked above if I was likely to want the same tech back. Except for an emergency, I would insist on it. Thanks, Chris, for the great service!

all's well that ends well. He was punctual, courteous, all-around-nice guy who done good...real good

Installer was a real pro..

Great service, on time and completed service much quicker that what it would have taken me to do my self.

Chris was really great, and if we had more in our savings we would have had him do some more updates to the garage door. Hopefully we'll be able to do that in the future and we'd ONLY want to work with Chris when we do.