205 5

Garage Door Repair Company Reviews
205 ratings

Verified Customer Reviews with Comments
July 24, 2018 4.8
Scott was very friendly and knowledgable. It was a pleasure to meet him.
July 12, 2018 5
only mishap was the arrival time, there was a breakdown in communication on ears part.
October 09, 2017 5
Loved the notification that the technician was on his way. Chris was professional and friendly. He let me know what was needed to improve the life of my garage door pressure, but I followed his recommendation.
July 18, 2017 5
Marcus Keenom was our technician, and he did an exceptional job. He was on-time, professional, informative and a hard worker. I would highly recommend Marcus for anyone looking to have their garage doors evaluated and repaired by him. Regards, George Rojas
April 18, 2017 5
Marcus was polite, professional, entirely competent, and we were extremely pleased with his service.
December 09, 2016 5
Thanks Adam
November 09, 2016 5
The guys were great and very knowledgeable. I did not receive an invoice. I was told I was to get one in my email but I haven't received it. Please send one to me. Thanks
June 01, 2016 5
We did not receive a call on the prior day to tell us when the installer would be here. Otherwise everything was great.
May 23, 2016 5
The Technician performed the service professionally and completely. In his answers to questions I learned a lot about our garage door to help maintain it for the future. Chris is a very good representative for Sears and would be happy to recommend Chris and Sears for their high quality of service.
February 16, 2016 5
I'm very happy with the results of the Sears garage door service, thank you very much!
January 27, 2016 5
Outstanding young man. He was professional, courteous, and right on time. Our garage doors are running much smoother now. All our questions were answered. We could not have had a better technician to help us.
January 15, 2016 5
Very nice guy knowledgeable courteous extremely efficient and all in all I would recommend and want this technician again should I need one.
January 09, 2016 5
The tech was friendly, performance was very professional. Overall I would be happy to have him back for any future service on the garage door that I might need.
December 19, 2015 5
Good job
December 18, 2015 5
Great professional service. Thank you.
December 11, 2015 4.5
The process was a little confusing to me, due to unfamiliarity with garage door purchases. But I am highly satisfied with the outcome, and I found the technician to be straightforward and highly competent.
December 07, 2015 5
Chris was very professional, quick, and thorough.
December 03, 2015 5
I would rather have a paper invoice so the technician can write everything he did on it; the notes were brief as done on a tablet and they didn't indicate everything Chris the technician did to my door.
December 01, 2015 5
Great job. I highly recommend them.
November 26, 2015 5
The Technician Chris was terrific
November 20, 2015 5
Working with Adam and Debbie has been helpful. It is nice to have someone honest, knowledgeable and professional to call.
November 11, 2015 5
Technician was pleasant and did a phenomial job! This guy needs to be promoted! Thank you!
November 04, 2015 4.8
Thank you to Ashley for getting me an early AM appointment. Adam says that the issues may have been the sensor. So I have to wait to see if I have any more issues. He says there were no other causes. Thank you.
October 23, 2015 5
He is helpful and knowledgeable
October 18, 2015 5
Adam was professional and informative.
October 13, 2015 5
Very professional trusting service technicians.
October 07, 2015 5
Very professional and courteous
September 08, 2015 5
Very satisfied; so, please let me know soon about the installation date...(the sooner the better).
August 12, 2015 4.5
Very prompt and professional
July 29, 2015 5
No; service representative was cordial and very well qualified to make the necessary repairs
July 29, 2015 5
No; service representative was cordial and very well qualified.
July 09, 2015 4.8
Sam was real nice and did a great job.
April 22, 2015 5
Repairman was extremely knowledgeable ball bearings
March 05, 2015 5
the only thing was i was charged $ 95.00 for a door lowering kit that the installer said that i didnt need maybe i can get a refund for that kit
February 24, 2015 5
I was extremely satisfied with the technician. He called 30 minutes before arrival and installed the garage to my full satisfaction. Overall, he performed the job like a PRO!
February 19, 2015 5
He was at my home just for an Estimate. He was very informative and a wonderful representative of your company.
January 31, 2015 5
Sam did a great Job. He finished the repairs within 15-20 of arrival time
November 25, 2014 5
Sam was quick and efficient and explained all the issues with the garage
November 25, 2014 5
The tech was very knowledgeable and professional, I would recommend Sears to others. Thanks
November 15, 2014 5
We was really pleased with our service, we highly recomened this person for service for all customers.
October 21, 2014 5
Nothing to improve on. Chris was very professional, explained everything and did a thorough job. I could not have asked for better service.
October 11, 2014 5
A very helpful and very nice person
September 24, 2014 5
He was very professional. I hope my garage door will arrive as promised.
September 16, 2014 5
Sam, the Sears technician, was super -- very professional, pleasant, capable, and pretty quick too! Our thanks to Sam. -- JF Sorensen
September 03, 2014 5
Dude was awesome! Brian? Sorry I forget his name, but he was an expert and went above and beyond, very nice. And fast!
July 28, 2014 5
nice job!
July 18, 2014 5
I like the way this is already filled out in advance,lol
July 05, 2014 5
Your technician, CHRIS, was very thorough, knowledgeable, accurate, well mannered and overall a top representative for your company. I felt lucking to have had him. Thank you.
June 11, 2014 5
Chris was friendly and efficient. He finished the work as quoted. Very professional and exceeded my expectation. Thanks.
June 03, 2014 4.5
Great price, service, and quality. Would for sure use them again.
May 23, 2014 5
Thank you for the discount!
May 22, 2014 5
Your salesman did an outstanding job!
May 08, 2014 5
Great service. Friendly and professional.
April 30, 2014 5
Chris Dollar was very knowledgeable and improved the entire garage door system. A+
April 11, 2014 4
Does not open all the time
April 09, 2014 5
Proper communication in getting appoint set up properly.
March 27, 2014 5
He was very professional, completed the work fast, pleasant and explaine everything very well. I am very satisfied with the service I receied and I will ask for Sam the next time I need work done on our garage door openers.
March 17, 2014 5
Tyler made great recommendations and completed the project just as he promised. Can't ask for more than that.
February 11, 2014 5
I was very happy to get help so soon and was very satisfied with the work and the results.
January 08, 2014 5
A great office staff, very friendly. Tech was also professional and did a nice job.
December 05, 2013 5
Tyler was very professional, and knowledgable... Great customer service! He knew the product VERY well...
November 25, 2013 5
I appreciate the wonderful customer service and the positive energy from the staff. The staff is very approachable and I left the store with a positive experience.
November 21, 2013 5
November 18, 2013 5
Fast and courteous service. Thanks.
November 07, 2013 5
I was extremely satisfied with the service I received this time around and I would like you to always send me that same technician (Sam).
October 09, 2013 5
Chris Dollar was great
October 04, 2013 5
Chris Dollar is a real professional. We showed his work to the neighbors who are mechanically inclined and they were impressed by the great job he did. He is fast and efficient as well.
August 15, 2013 5
The process was so convenient and easy - the technician was a true gentleman and couldn't have been more helpful - Keep up the great service and work!
July 19, 2013 5
Loved the fact they said between 4;00 AND 6:00 and they were here a little after 4:00, most services show up more towards 6:00. Very nice techs...friendly and quick!
June 25, 2013 5
Very nice man! He knows his job. Can I keep him?
May 30, 2013 5
Not a thing
May 15, 2013 5
Getting the tech out the same day was awesome. You asked above if I was likely to want the same tech back. Except for an emergency, I would insist on it. Thanks, Chris, for the great service!
May 10, 2013 4
all's well that ends well. He was punctual, courteous, all-around-nice guy who done good...real good
March 11, 2013 5
Installer was a real pro..
January 28, 2013 5
Great service, on time and completed service much quicker that what it would have taken me to do my self.
October 26, 2012 5
Chris was really great, and if we had more in our savings we would have had him do some more updates to the garage door. Hopefully we'll be able to do that in the future and we'd ONLY want to work with Chris when we do.
Good Guys Garage Doors
Based on 475 reviews